Frequently Asked Questions
Everything you need to know about your Dynamo Commercial equipment.
What is the standard lead time for commercial equipment orders?
Most in-stock commercial strength and cardio equipment ships within 5-7 business days. For custom-built rigs or large-scale facility outfitting, lead times typically range from 4 to 8 weeks.
Do you offer professional installation services?
Yes, Dynamo Commercial provides nationwide professional installation. Our certified technicians will handle the assembly, safety testing, and placement of your equipment to ensure it meets commercial safety standards.
What kind of warranty comes with Dynamo Commercial products?
Our products feature industry-leading warranties, typically including a lifetime warranty on structural frames, 2-5 years on moving parts, and 1 year on upholstery and wear items.
Can I request a custom quote for a bulk gym order?
Absolutely. We offer tiered volume discounts for fitness centers, hotels, and corporate wellness programs. Please contact our commercial sales team directly to receive a personalized quote.
What are your shipping and freight policies for heavy items?
Large equipment is shipped via LTL freight. Standard delivery includes curbside service, but we also offer 'Inside Delivery' and 'White Glove' options for an additional fee during checkout.
What payment methods do you accept for commercial accounts?
We accept all major credit cards, wire transfers, and ACH payments. We also offer flexible financing and leasing options specifically designed for commercial business entities.